Lost data is due to a specific
series of problems, logical or hardware; we can help with both.
On the logical side, your disk's file allocation
table may have become corrupted or you may have simply misplaced a file. For
the former, we have the tools to search your hard drive beneath and even
without the operating system. In other words we can look, sector by sector,
across the physical disk, for your data.
This capacity is also useful if you have
overwritten a large file called "mynovel.doc" with a much smaller file of
the same name ; we can locate the "lost" bulk of the novel. Do not (!) write
anything to the disk as you're waiting for us to arrive.
erased your drive , re-formatted it or mistakenly re-partitioned it ? We can
recover your data in all these cases, but again DO NOT
write anything to the drive before we arrive. This only decreases the
chances for successful recovery as lost sections of the disk are seen by the
operating system as open areas for re-use.
On the hardware side; damaged sectors of your disk
are often causes for startup failure. While you could put another copy of
the operating system on, we have tools that can save unreadable sectors and
nondestructively reformat the hard drive; we have found this a common cure
to what appear to be catastrophic hardware failures.
If we determine gross
physical disk failure (they are, after all, merely spinning platters of magnetic
media on ball bearings) we will refer to you to contacts with the best repair labs in the
country. These methods are far more expensive than our rates, and we have
founds that often customers will abandon their data rather than go this
Access to data
is often lost due to viral attacks. We can assist here as well.